“Prompt friendly service and very honest people. Top quality work!”
— Brian Brandt
“Jim Russell plumbing was great. They saved me almost $1,000 compared to Mr. Plumber. Same work, same warranty, professional staff and high quality. If you live in the Zionsville area there is no better plumbing company to call. I will use them every time.”
— Miles Curtin
“I had a smell of gas coming from my water heater. They came and checked it, cleaned out the burner and made sure everything was working properly.
They arrived early and did a great job!”
— Linda Rust
“Derek Brandt and Jim Russell Plumbing, Heating & Air are honest and trustworthy. I had contacted another heating and air company to service my air conditioner and they tried over charging me for parts I didn’t need. The technician then tried selling me a new air conditioner with a furnace when they had not been in my home nor seen or serviced my furnace.
I then called Derek Brandt. He was able to easily diagnose the problem, fix it affordably with no unnecessary up sale. I will only trust my home with Jim Russell Plumbing, Heating & Air for my plumbing, heating and/or air conditioning needs. They are honest, reliable and trustworthy.”
— Robert Curtis
“We use him for plumbing, furnace, and air conditioning.
He is completely knowledgeable, friendly, on time, honest, and trustworthy. He provides excellent service.”
— Gerald Munson
“I use them for plumbing needs. They have replaced two toilets and a faucet in the tub shower. We’ve had them do several things and we are completely satisfied with them”
— John Ottensmann
“Jim Russell Plumbing, Heating & A/C did the annual maintenance on our furnace, but they had also done some plumbing work for us. We found them to be very responsive. They had corrected some issues for us, and they are just great to work with. They are very thorough and professional. If there appears to be a problem, they keep working on it until they identify the source or they have ruled out that there is a major problem. We have been just very pleased with them.”
— Sandra Hollingshead
“Replaced furnace and water heater with high-efficiency model (75-gal water heater). Re-routed vents & exhaust. Entire process from quote to installation was fabulous. Provided good, better, best options and gave great alternatives & information to help us make the decision. Very responsive & knowledgeable. Never pressured us - excellent company and personnel. Highly recommend!”
— Gary Stough